Providing an excellent appreciation of the key aspects involved in managing the Information and Communication Technology resource, this course is ideal for emerging and newly appointed managers and team leaders in all branches of ICT. Experienced IT managers and CIOs will benefit from the course as an update of their knowledge and a confirmation of the best practices, strategic and practical considerations in the field of business use of information technology.
Delegates will in this way further their own careers and their employers will greatly benefit from their increased competence.
The delegates of this programme will enhance their practical knowledge and skills to lead information and IT related activities in the organisation
at strategic, operational and project level. The programme emphasises the practical aspects in a blend of international management best practice
as applied to the IT industry in the South African context.
The course provides an overview of the principles and practices of Information and Communication Technology (ICT) management. it has been
designed with the newly appointed Manager in an ICT position in mind. After completion of the course individuals will have a good understanding
of the principles and practices of ICT managment and should enable him/her to be more effectice in his/her position. This will benefit them in their
own careers but will also benefit companies by having knowledgeable and well-rounded individuals in key positions.
Information and Communication Technology
Who Should Attend:
The programme is suitable for existing and emerging managers in IT departments, such as:
- Existing IT managers
- Chief Information Officers (CIO’s)
- Systems Development managers
- Service Delivery managers
- IT Project managers
It also provides the necessary knowledge and understanding of the IT management process to specialists and professionals, such as:
- IT Auditors
- Business Analysts
Similarly it provides the necessary knowledge and understanding of the IT management process to executives and managers who are charged with
IT governance responsibilities such as:
- Members of IT Steering Committees
- IT executives
Staff from service providers, outsource organisations, contractors, etc. will benefit from a good knowledge and understanding of the processes to be found in typical IT departments.