To provide participants with the knowledge and the skills needed to align policy with practice in order to ensure that the needs of all stakeholders of an ODL program are met.

By the end of the course, participants should be able to:
1.	Identify quality assurance structures and procedures needed to ensure the total management quality (TQM) of a program
2.	Identify relevant stakeholders in the quality assurance system of an institution
3.	Align the quality assurance structures and procedures with the external processes provided by the relevant quality assurance bodies
4.	Describe the strategies that can be put in place to ensure compliance with the national quality criteria
5.	Identify and develop relevant quality assurance tools that can be used to ensure the total management quality (TQM) of an ODL program

Modules
-ODL policy
-Total quality management (TQM) of ODL programs
-Aligning policy with practice in ODL
-Meeting the national quality criteria